An essential component of any business is communication – both internal and external. Apart from several modern mediums such as emails and digital signage, a phone system still remains an important tool for any type of internal communication due to its directness. A Private Branch Exchange, more widely known as a PBX system, is a switching system just like a normal telephone exchange. It can be deployed at the organizational level and concentrates central office lines to facilitate intercommunication between all the telephones in the organization. Connection to a public switched telephone network can be established via the central office lines. Since all the lines in a PBX system are concentrated, any telephone can use the public line on a shared basis.

A PBX system may consist of the following components:

• Cabinets/Closets/Vaults to safeguard the switchers, lines, and other hardware

• Cables to connect telephones to the sub-network and the sub-network to the main network

• Microcomputer to facilitate arbitrary data processing, control and logic

• Outside Telco Trunks to carry signals to from the PBX system

• Internal Switching Network for the PBX

Uninterruptible Power Supply (UPS) to keep the system up and running even when there are power failures

Most organizations are making the switch from PBX to IP PBX systems that help you accomplish certain tasks that may prove to be too difficult and costly to implement if you are using a conventional PBX system. In an IP PBX system, the existing LAN infrastructure is used to route the internal telephony. This eliminates the need for a separate telephone network, thereby helping you keep the infrastructure cost to a minimum.

IP telephony is carried out using the open SIP standard, which means an IP phone system is capable of offering more freedom when it comes to compatibility with phone units. You can go for any phone that supports VoIP. A major benefit of the IP PBX system is that it can be scaled quite easily as your organization grows. VoIP phones are not connected physically to the phone system, which means they do not require an exclusive free port. As IP phones can be connected via LAN as well as the internet using a service such as a VPN connection, you can easily connect multiple locations and offices.

Concept Integrated Solutions understands the importance of an efficient PBX system for your organization, and offers you a range of options. You can select from a wide range of components based on your requirements. Our panel of experts will help you accurately access the needs of your organization and provide an apt solution. We will help you incorporate only those components that are absolutely required, so that the network can be built within your budget.